DELIVERY AND PICKUP
Vonvenera Fashion provides our own delivery service across Trinidad at selected locations.
We do not deliver to residential areas.
Delivery options are chosen before purchasing the product. It can be made on the website, social media or over the phone.
We deliver From Monday to Saturday. This does not include public holidays.
Our delivery times are: 9 am to 6 pm.
We do not take responsibility for the incorrect information. You will get a confirmation of your chosen destination via call or instant message to confirm that it is your desired pickup destination.
Before delivery shuttle is deployed, we will contact you to verify that we are delivering your package on that day.
We will ask for any information necessary for efficient and safe delivery. We only call at authorized numbers which is (868)275-0307.
If the package is returned non-deliverable, it will be shipped back to the head office to be restocked unless the customer reschedules within a day's notice.
Shipping fees are non-refundable. If you refuse any shipments from Vonvenera Fashion, you will be liable for original shipping charges. The shipping fees will be deducted from your product(s) refund. Repeated offenders will result in account termination and a ban on the email address.
If you do not receive your package within the timeframe, we advise you to contact us by calling (868)275-0307, email us at firstname.lastname@example.org or message us on whatsapp (868)275-0307 or facebook with your order number.
Shipping costs are displayed at the point of checkout on the website, social media or relayed over the phone.
Valpark, Grand Bazaar and UWI deliveries will be free of shipping charges. Flat rate shipping of $30.00 on all shipping orders to other selected destinations.
GRAND BAZAAR (FREE SHIPPING)
MOVIETOWNE PORT OF SPAIN
ONE ONEBROOK PLACE
UWI (FREE SHIPPING)
VALPARK SHOPPING PLAZA (FREE SHIPPING)
Vonvenera Fashion reserves the right to refuse any order you place with us or deliver at specific locations for any reason at any time.